Lexlegis.ai
The Manager – Customer Success will build and lead the Customer Success function from the ground up, focusing on driving net revenue retention, customer adoption, and expansion revenue for Lexlegis.ai's AI-powered legal intelligence platform. This role involves owning the renewal book, developing onboarding and quarterly business review playbooks, and leading a team of Customer Success Representatives. The position requires close collaboration with sales, product, and executive-level stakeholders to ensure customer satisfaction and long-term growth.
Lexlegis.ai is an AI-powered legal operating system offering a suite of 33 apps that covers matters, clients, time, billing, contracts, court cases, IP, tenders, compliance, and research for law firms, General Counsel, and government legal departments. It combines an intelligence layer (Ask, Interact, Draft, and MIRA) for legal research, document review, and drafting, with an operations layer for full practice management. The platform is trusted by enterprises, law firms, and government offices across 25+ jurisdictions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Lexlegis.ai.
Lexlegis.ai didn’t post a salary, so this is our estimate from similar listings.