Manager - Customer Support - Module Quality
North America
About this role
A Cluster Manager - CS at Adani Solar is responsible for managing customer service quality, handling complaints, conducting audits, implementing CAPA, capturing customer feedback, and developing team members. The role involves using digital tools for service feedback and maintaining detailed reports.
Skills
Qualifications
About North America
oraclecloud.comOracle is a multinational enterprise software and cloud computing company that builds database software, middleware, applications, and hardware systems. Its offerings include the Oracle Database and Autonomous Database, Oracle Cloud Infrastructure (OCI), and a broad suite of SaaS applications for ERP, HCM, CRM, supply chain, and analytics. Oracle serves large enterprises and government customers worldwide with integrated on‑premises and cloud products, professional services, and support focused on performance, security, and scale. The company is also known for engineered systems and strategic acquisitions (e.g., Sun, NetSuite) and competes with AWS, Microsoft Azure, and SAP in enterprise IT and cloud markets.
About North America
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for North America.
Salary
$12k – $16k
per year
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