Manager, Customer Support & Training

Aspen Technology(1 day ago)

Bengaluru, IndiaOnsiteFull TimeSenior$70,000 - $90,000Customer Support and Training

About this role

The Manager of Customer Support and Training at AspenTech oversees a team of support engineers providing technical support for AspenTech Digital Grid Management software. The role involves managing team performance, ensuring customer satisfaction, and collaborating across departments to improve support processes.

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Required Skills

Support Engineering
Customer Support
Team Management
Troubleshooting
Technical Support
Process Improvement
Communication
Power Industry
Automation
Training

Qualifications

Bachelor’s Degree in Engineering or related field
8-10 years experience in Power, Utilities, or Automation industries
2 years of team management experience

About Aspen Technology

aspentech.com

Our software tackles the most complex process manufacturing challenges, creating value and improving profitability for our customers. The industries that drive our economies and touch our lives are optimized by aspenONE software every day. The world’s leading oil & gas, chemical, engineering & construction, pharmaceutical, food, beverage, and consumer packaged goods companies all rely on AspenTech to run their business.

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