Manager, Customer Support

Boulevard(9 months ago)

RemoteFull TimeManager$67,000 - $95,000Customer Support

About this role

Boulevard is a company that provides a client experience platform specifically tailored for appointment-based self-care businesses like salons, spas, and barbershops. They focus on creating user-friendly, modern solutions to help their clients thrive in the industry.

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Required Skills

Support Management
Customer Support
Process Improvement
Team Leadership
Incident Response
Ticketing Platforms
Customer Relationship
Cross Functional Collaboration
Training and Development

About Boulevard

joinblvd.com

Boulevard is a client-experience platform built for self-care businesses—salons, spas, medspas, barbers, nail and massage studios—centralizing online booking, appointment and calendar optimization, payments, and marketing automation. The software helps businesses boost bookings, automate client outreach and reminders, streamline payments and reporting, and ultimately maximize revenue while improving the guest experience. Headquartered in Los Angeles and focused on the US market, Boulevard positions itself as a fast-growing, design-forward partner for luxury and high-volume service operators.

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