About this role
Boulevard is a company that provides a client experience platform tailored for appointment-based, self-care businesses like salons and spas. The role involves high-level technical support and leadership to resolve complex issues, improve systems, and guide technical initiatives. This position offers the opportunity to influence product quality, support efficiency, and customer trust.
Required Skills
- SQL
- APIs
- Logs
- Debugging
- Technical Support
- Customer Support
- Platform Stability
- Root Cause Analysis
- Documentation
- Mentorship
About Boulevard
joinblvd.comBoulevard is a client-experience platform built for self-care businesses—salons, spas, medspas, barbers, nail and massage studios—centralizing online booking, appointment and calendar optimization, payments, and marketing automation. The software helps businesses boost bookings, automate client outreach and reminders, streamline payments and reporting, and ultimately maximize revenue while improving the guest experience. Headquartered in Los Angeles and focused on the US market, Boulevard positions itself as a fast-growing, design-forward partner for luxury and high-volume service operators.
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