Customer Support Representative - LATAM

The Customer Support Representative - LATAM at WeTravel is responsible for assisting travel organizers worldwide by resolving customer issues, answering product inquiries, and enhancing the help center. This remote-first role requires advanced English and Spanish communication skills, with a strong focus on using modern support platforms like Intercom or Zendesk. Additionally, the representative will collaborate with engineering and product teams to address user needs and contribute to product improvements while managing a mix of reactive support and proactive tasks in a fast-paced environment.