Customer Support Representative - LATAM
WeTravel
About this role
The Customer Support Representative - LATAM at WeTravel is responsible for assisting travel organizers worldwide by resolving customer issues, answering product inquiries, and enhancing the help center. This remote-first role requires advanced English and Spanish communication skills, with a strong focus on using modern support platforms like Intercom or Zendesk. Additionally, the representative will collaborate with engineering and product teams to address user needs and contribute to product improvements while managing a mix of reactive support and proactive tasks in a fast-paced environment.
Skills
About WeTravel
www.wetravel.comWeTravel is a platform designed for organizing group travel, providing tools that enable travel planners and companies to manage bookings and payments seamlessly. Focused on enhancing the travel experience, it allows organizers to create custom trips, collect payments, and communicate with participants effectively. WeTravel aims to simplify the logistics of group travel, making it easier for companies and individuals to coordinate and execute their travel plans.
Recent company news
EU-StartupsAmsterdam- and San Francisco-based WeTravel raises over âŹ78 million to scale its operating system for multi-day travel
Sep 24, 2025
AxiosExclusive: WeTravel raises $92M in Series C
Sep 24, 2025
AIM Media HouseHow is AI transforming multi-day travel planning?
Sep 26, 2025
The SaaS NewsWeTravel Raises $27 Million in Series B
Oct 25, 2022
University of California, BerkeleyTour de Force
May 15, 2020
About WeTravel
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for WeTravel.
Salary
$18k â $21k
per year
More jobs at WeTravel
Similar Jobs
Customer Service (remote work )
WayUp
Spanish-Speaking Customer Support for Dyson - Work from Home in Greece
Mercier Consultancy
Senior Customer Support Help Center Architect & Self-Service Product Manager (Zendesk)
The Nielsen Company
Customer Care Representative â Spanish and English Speaker â Office/Remote
Taskforcebpo
Call Center Representative Spanish Bilingual
onlineriver
Cold Outreach Specialist (English/Spanish) - LATAM
Valatam