Cardata
The Manager, Customer Support leads the customer-facing Support team at Cardata, driving improvements in service quality, team performance, and operational efficiency. This role oversees daily Support operations, establishes performance expectations, and leverages data to enhance service levels and customer satisfaction. The position involves identifying opportunities to streamline processes, introduce automation, and build a scalable Support function while reporting to the Chief Customer Officer.
Headquarters
Boston, Massachusetts, United States
Company Size
51-200 employees
Founded
1999
Cardata provides fully managed vehicle reimbursement programs and software that help employers and fleets administer mileage, stipends, and vehicle pay more transparently and efficiently. Their platform combines software tools, reporting, and managed services to reduce administrative burden, improve accuracy, and lower program costs. Cardata emphasizes reliability, compliance, and clear pricing so HR and finance teams save time, money, and headaches when reimbursing employees for business driving.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cardata.