Manager, Digital Customer Success
ActivTrak(10 days ago)
About this role
A Manager of Digital Customer Success oversees customer relationships and ensures satisfaction through digital engagement strategies. The role involves managing a team, developing customer success initiatives, and aligning solutions with client needs to foster growth and retention.
Required Skills
- Customer Success
- Digital Engagement
- Team Management
- Client Relations
- Strategy
About ActivTrak
activtrak.comActivTrak is a workforce analytics and intelligence platform that helps enterprises understand how work happens to optimize productivity, improve employee experience, and guide data-driven workforce planning. It delivers analytics paired with employee monitoring insights, collecting and analyzing user activity data to boost productivity while supporting operational compliance. The platform provides actionable metrics to reveal work patterns across teams, enabling governance and data-driven decision making. Founded in 2009, ActivTrak serves organizations seeking enterprise-grade visibility into work practices and productivity.
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