Manager, Experience

BrainStation (1 month ago)

HybridFull TimeManager$90,000 - $100,000Customer Experience

About this role

The Manager, Experience at BrainStation leads efforts to deliver an exceptional learner and instructor journey across New York and beyond. The role focuses on growing and managing a network of industry instructors, expanding partnerships with companies and organizations, and creating impactful in-person events that strengthen the community and BrainStation’s brand. This position represents the organization in the tech and education landscape while partnering across teams to ensure a seamless learner experience.

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Required Skills

Instructor Management
Community Building
Partnership Development
Event Management
Stakeholder Management
Cross-Functional Collaboration
Technology Awareness
Relationship Management
Communication
Attention To Detail

+3 more

Qualifications

Bachelor's Degree
Equivalent Practical Experience
5+ Years Experience

About BrainStation

brainstation.io

BrainStation is a digital skills training company that offers professional certifications and courses in product management, digital marketing, UX/UI design, data, AI, and related tech fields. It delivers instructor-led, project-based programs (online and in-person) and shorter certificate courses as well as corporate training to help individuals and teams upskill. More than 30,000 professionals have earned BrainStation certifications, which emphasize career acceleration, practical portfolio work, and connections to hiring employers.