Manager I, Training and Quality

Philip Morris International(2 months ago)

Mérida, MexicoOnsiteFull TimeManager$82,485 - $110,488 (estimated)Training and Quality

About this role

A Manager I, Training and Quality leads the Training & Quality function within a BPO environment, ensuring team processes align with customer expectations and contractual commitments. The role focuses on maintaining program stability, stakeholder communication, and operational performance oversight. This is a full-time, on-site position based in Merida requiring advanced English proficiency.

View Original Listing

Required Skills

Leadership
Team Development
Coaching
Training Management
Quality Management
Performance Analysis
Continuous Improvement
Reporting
Customer Relations
Project Support

+5 more

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

View more jobs at Philip Morris International →