Quality Manager
TaskUs(2 years ago)
About this role
A Quality Manager at TaskUs is a leadership role within the Quality Assurance function, focused on sustaining program performance and service standards across BPO operations. The role supports the company’s mission to deliver consistent, high-quality customer interactions through data-driven oversight and cross-functional collaboration.
Required Skills
- Quality Management
- Communication
- Presentation Skills
- Data Analysis
- Performance Management
- Problem Solving
- Stakeholder Management
- Auditing
- Process Improvement
- Coaching
About TaskUs
taskus.comTaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.
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