Manager II, Lodging Improvements
Expediainc(1 month ago)
About this role
Manager II, Lodging Improvements at Expedia Group leads the Traveler Service Improvements function focused on improving the traveler experience across Expedia brands by shaping product vision and scalable solutions for the contact center network. The role partners with internal teams and vendors and leverages data-driven insights to support continuous improvement and strategic decisions. It operates within a collaborative, people-first culture and supports Expedia’s broader goals for seamless travel.
Required Skills
- Process Improvement
- Data Analysis
- Stakeholder Management
- Project Management
- KPI Monitoring
- Change Management
- Vendor Management
- MS Office
- Presentation Skills
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