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metropolitantransportationauthority.com
The Manager, IT Service Desk oversees the MTA's enterprise-wide IT support services, ensuring 24x7 remote support delivery with a focus on internal customer satisfaction. The role leads the Service Desk team, manages operations, performance metrics, and continuous improvement initiatives, and collaborates with cross‑functional technology groups.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for metropolitantransportationauthority.com.
47% above the average for this role
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