ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Manager, Knowledge & Enablement at Auvik Networks - ApplyBlast

Manager, Knowledge & Enablement

Auvik Networks

11 days ago

Remote

Full Time

Manager

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Manager, Knowledge & Enablement owns the Knowledge & Enablement function for Auvik's Global Support organization, determining strategy, setting priorities, and driving outcomes in self-service effectiveness, knowledge adoption, and support efficiency. This player-coach role involves building and maintaining systems, content, and processes to ensure customers and support agents have the right information at the right time. The position requires deep experience in technical writing, content operations, and the daily use of AI tools to accelerate output while maintaining quality and accuracy.

Responsibilities

Own the Knowledge and Enablement function for Global Support
Develop strategy and roadmap for internal and external documentation
Manage and mentor content team while driving AI-assisted workflows

Skills

About Auvik Networks

auvik.com

Headquarters

Waterloo, Ontario, Canada

Company Size

201-500 employees

Founded

2011

View Profile

Auvik is cloud-based network management software that gives IT teams and managed service providers comprehensive visibility and control over their networks. It automatically discovers and maps devices, monitors performance and configurations, provides alerts and traffic analysis, enables remote troubleshooting, and protects configurations with backups to speed issue resolution. Delivered as a SaaS platform with centralized dashboards and integrations, Auvik is built to scale across distributed and hybrid environments and offers a free 14‑day trial.