Manager, Learning and Development
Five9(3 days ago)
About this role
The Manager, Learning and Development at Five9 leads the company's learning programs, systems, and team, partnering with business and People leaders to identify development needs. The role oversees onboarding, employee development, and compliance training while driving a cohesive global learning ecosystem that supports employee growth and organizational objectives.
Required Skills
- Learning Strategy
- Instructional Design
- LMS
- LXP
- Articulate 360
- Leadership Development
- Onboarding
- E-Learning
- Vendor Management
- Project Management
+3 more
Qualifications
- Bachelor's Degree
- Master's Degree
- PhD
- Professional Training Certifications
About Five9
five9.comFive9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.
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