Manager of Product Support
DroneDeploy
About this role
The Manager of Product Support leads the day-to-day operations of DroneDeploy’s global frontline support organization. This role is responsible for managing team performance and development while ensuring a high-quality, enterprise-ready support experience. It also drives modernization of support through AI-powered tools, expanded channels, and data-driven decision-making. The manager partners closely with Product, Engineering, and Customer Success to translate customer insights into product and process improvements.
Skills
About DroneDeploy
dronedeploy.comDroneDeploy is a unified reality-capture platform that lets teams capture, process, and share visual site data from aerial drones, ground robots, and 360° cameras in the cloud. It generates orthomosaics, 3D models, volumetrics and site documentation, and applies AI-powered analytics for automated detection, change tracking, inspections, and reporting. Designed for construction, energy, agriculture and other field industries, DroneDeploy integrates with common project tools, supports safety and compliance workflows, and enables cross-team collaboration to speed decision-making.
Recent company news
DronelifeDroneDeploy Achieves Break-Even and Secures $15M for AI and Robotics Expansion
Sep 12, 2025
The Drone GirlDroneDeploy hits break-even, raises $15M to fuel AI and robotics beyond drones
Sep 8, 2025
SiliconANGLEDroneDeploy adds agentic AI and robotics enhancements to expand mapping and inspection
Oct 28, 2025
AEC MagazineDroneDeploy raises $15M to drive development
Sep 9, 2025
Commercial UAV NewsDroneDeploy’s Progress AI Automates Progress Tracking from Drone and Camera Data
Jul 23, 2025
About DroneDeploy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for DroneDeploy.
Salary
$130k – $170k
per year