Manager, Onboarding Coach
Housecall Pro(2 months ago)
About this role
The Manager, Onboarding Coach at Housecall Pro leads and supports a team of Onboarding Coaches to ensure service professionals (Pros) have a positive onboarding experience. The role partners with leadership to drive team development, career growth, and alignment with company goals. Success is measured by building a high-performing, collaborative team that delivers best-in-class support to customers.
Required Skills
- Metrics Management
- Team Scheduling
- Team Development
- Employee Coaching
- Training Delivery
- Product Knowledge
- Process Improvement
- Hiring Support
- Interviewing
- Communication
+1 more
Qualifications
- Bachelor's Degree or Equivalent
About Housecall Pro
housecallpro.comHousecall Pro is an all-in-one business management platform for home service companies (e.g., HVAC, plumbing, electrical, cleaning). It provides scheduling and dispatch, mobile field tools, online booking, estimates, invoicing and payment processing, customer management, automations, and reporting to streamline operations. The platform integrates with common payment and marketing tools and is used by over 200,000 field service professionals. Housecall Pro positions itself as a top-rated solution focused on helping small and mid-size service businesses run and grow more efficiently.
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