Manager, Solutions Engineering - Healthcare and Life Sciences (HLS)

Talkdesk(3 months ago)

Palo Alto, CAOnsiteFull TimeManager$164,000 - $247,000Solutions Engineering

About this role

The Manager, Solutions Engineering - Healthcare and Life Sciences at Talkdesk leads the presales organization for the HCLS vertical and helps define the vertical strategy to expand Talkdesk’s presence in healthcare and life sciences. The role works closely with Sales, Product, and Partner teams to align product direction and customer adoption while representing the company to industry stakeholders.

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Required Skills

Solutions Engineering
Presales
Technical Consulting
Solutions Architecture
Business Storytelling
Executive Presence
Coaching
Mentoring
Go-To-Market
Sales Collaboration

+14 more

Qualifications

AI Certification

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.