Manager, Technical Accounts

Zenoti(14 days ago)

RemoteFull TimeManager$142,615 - $186,832 (estimated)Support

About this role

The Manager, Technical Accounts at Zenoti is a customer-focused technical liaison responsible for partnering with enterprise salons, spas, medspas, and wellness businesses to ensure their operational success on Zenoti’s cloud platform. The role helps customers adopt best practices and maximizes value from the platform while representing customer needs to product and support leadership.

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Required Skills

Troubleshooting
SQL
APIs
Cloud Computing
eCommerce
Fintech
SaaS
Data Analysis
Customer Communication
Stakeholder Management

+6 more

About Zenoti

zenoti.com

Zenoti is a cloud-based software platform that streamlines operations for spas, salons, medi-spas, and fitness/wellness chains. It provides appointment scheduling and online booking, point-of-sale and payments, inventory and staff management, CRM and marketing automation, loyalty and gift-card capabilities, and enterprise analytics and reporting. Designed for multi-location and franchise businesses, Zenoti offers mobile apps and integrations to centralize operations, improve guest experience, and drive revenue growth. The platform emphasizes industry-specific workflows, scalability, and tools for large brands and franchise networks.