Workday
As a Technical Support Delivery Manager at Workday, you will lead a global team dedicated to providing world-class technical support for complex SaaS applications and enterprise software. This leadership role involves coaching support analysts, managing critical escalations, and collaborating with engineering and product teams to resolve high-technicality software issues. You will drive operational excellence by monitoring KPIs, optimizing support workflows, and advocating for product improvements to enhance the global customer experience.
Headquarters
Pleasanton, California, United States
Company Size
10001+ employees
Founded
2005
Workday unites HR and finance on one AI platform to help elevate humans and supercharge work to keep business moving forever forward.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Workday.
Workday didn’t post a salary, so this is our estimate from similar listings.
35% above the average for this role
ADP, Workday top best companies for women list
3 days ago