Managing Director, Service Experience
University Pension Plan
About this role
The Managing Director, Service Experience, is a senior leader responsible for shaping and ensuring high-quality, consistent member and employer experiences within UPP's Pension Services Division. The role involves strategic leadership, cross-functional collaboration, and driving service excellence to build strong relationships with stakeholders.
Skills
About University Pension Plan
myupp.caMy UPP (University Pension Plan) is a jointly sponsored, defined‑benefit pension plan designed by and for Ontario’s university sector. It provides retirement income and centralized pension administration for participating faculty and staff across Ontario universities. Governed by employer and member representatives, UPP focuses on sustainable funding, professional investment management, and long‑term benefit security. The My UPP site offers members information and tools about their pensions and plan governance.
About University Pension Plan
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for University Pension Plan.
Salary
$150k – $200k
per year