Blue Cross Blue Shield of Massachusetts

Member Advocate - Member Services - March 2026

Blue Cross Blue Shield of Massachusetts(1 month ago)

HybridFull TimeJunior$41,020 - $41,020Customer Service
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About this role

A Member Service Advocate at Blue Cross Blue Shield of Massachusetts is part of the consumer experience team, supporting the company’s mission to deliver quality, affordable, and equitable healthcare. This entry-level, full-time role is based in Hingham and includes a phased training program, structured career development, and access to company benefits. The position emphasizes internal progression and professional growth within the Member Services organization.

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Required Skills

  • Customer Service
  • Phone Communication
  • Microsoft Office
  • Problem Solving
  • Multitasking
  • Empathy
  • Communication
  • Technology Adaptability
  • Time Management

Qualifications

  • High School Diploma or Equivalent
Blue Cross Blue Shield of Massachusetts

About Blue Cross Blue Shield of Massachusetts

bluecrossma.org

Blue Cross Blue Shield of Massachusetts brings health insurance plans, medical claims, insurance coverage, benefits and telehealth via MyBlue Web & App

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