Member Advocate
Collective Health(1 month ago)
About this role
The Member Advocate at Collective Health is an entry-level customer experience role on the Member Services team supporting members as they navigate health benefits. The position includes four weeks of training and sits in the Lehi, UT office with a hybrid expectation. It is part of a mission-driven company that offers benefits, stock options, and opportunities for professional development.
Required Skills
- Empathy
- Communication
- Adaptability
- Tech Savvy
- Research
- Multichannel Support
- Collaboration
- Composure
- Operational Efficiency
- Professionalism
Qualifications
- Bachelor's Degree
- Associate's Degree
About Collective Health
collectivehealth.comCollective Health is a healthcare benefits platform that provides an integrated solution for employers to administer self-funded health plans, manage costs, and support their people. It combines cloud-based plan administration, claims processing, data analytics, and care navigation to simplify benefits management and improve the member experience. Employers use Collective Health to increase transparency into spending, reduce waste, coordinate care, and deliver more personalized, concierge-style support to employees.
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