Member Experience Global Program Manager
WeWork(1 month ago)
About this role
The Member Experience Program Manager at WeWork is the business owner of the member feedback ecosystem and the primary lead for VoC platforms including Qualtrics and Oditly. This cross-functional role focuses on driving program health, adoption, and integration of CX metrics across the global organization. The position supports executive reporting and leads program governance to ensure actionable insights inform business performance.
Required Skills
- VoC
- Qualtrics
- Medallia
- SQL
- Program Management
- Survey Design
- Text Analytics
- Data Visualization
- Stakeholder Management
- SOPs
+3 more
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