Senior Global Voice of Customer Operator
Roche(1 month ago)
About this role
The Global VoC Operator - Senior at Roche Services & Solutions is a subject matter expert for the Roche Pharma Voice of the Customer program and the Qualtrics platform. The role supports global coordination and stakeholder liaison to help operationalize and evolve VoC capabilities within the Digital Experience Platform.
Required Skills
- Qualtrics
- VoC
- Survey Design
- Data Visualization
- CX Measurement
- Stakeholder Management
- Agile
- Coaching
- Reporting
- Data Privacy
About Roche
roche.comAs a pioneer in healthcare, we have been committed to improving lives since the company was founded in 1896 in Basel, Switzerland. Today, Roche creates innovative medicines and diagnostic tests that help millions of patients globally.
View more jobs at Roche →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Roche
Similar Jobs
Member Experience Global Program Manager
WeWork(1 month ago)
Voice of Customer Program Manager
OLG(25 days ago)
Consultant, Voice of the Customer Management
Nationwide(20 days ago)
IS Voice of Consumer Reporting Specialist
Career(1 month ago)
Consumer Insights & Research Manager
Shell Energy Operations Pty Ltd(2 months ago)
Voice of Customers (VOC) Analyst - Singapore
Plaud AI(3 months ago)