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Member Experience Supervisor Full Time at BJ's Wholesale Club, Inc. - ApplyBlast

Member Experience Supervisor Full Time

BJ's Wholesale Club, Inc.

5 months ago

Newark, DE

Onsite

Full Time

Senior

0 applicants

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About this role

The Member Experience Supervisor at BJ's Wholesale Club provides leadership and direction within the club, managing Front End Leads, Cashiers, and Membership Sales Ambassadors. This role is responsible for driving club performance, ensuring operational excellence, developing talent, and delivering a consistent, positive member service experience across all departments.

Responsibilities

Lead and manage high-performing frontline teams
Develop talent through coaching and performance management
Ensure consistent execution of club policies and procedures
Drive membership growth and retention initiatives
Monitor and uphold service excellence standards

Skills

Qualifications

High School Diploma2 years in Customer Service or SalesBasic MS Office KnowledgeLeadership Experience

About BJ's Wholesale Club, Inc.

bjs.com

Headquarters

Marlborough, Massachusetts, United States

Company Size

10001+ employees

Founded

1984

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BJ's Wholesale Club is a membership-based warehouse club retailer offering groceries, electronics, home goods, apparel, and other merchandise, along with services such as optical, tire installation, and gas at select locations.