Member Service Representative (Call Center) $20/hr.
SEFCU(2 months ago)
About this role
The Member Service Representative provides consultative phone support to credit union members, resolving issues, educating members on products, and ensuring regulatory compliance. The role also refers members to internal partners to deepen relationships and enhance satisfaction.
Required Skills
- Call Handling
- Product Knowledge
- Transaction Processing
- Issue Resolution
- Customer Advocacy
- Compliance
- Multitasking
- Communication
- Problem Solving
- Bilingual
Qualifications
- High School Diploma
- Associate Degree in Business
- Associate Degree in Finance
About SEFCU
broadviewfcu.comWelcome to Broadview Federal Credit Union. Here, the big picture is all about you. Broadview is devoted to your financial well-being, the strength of our communities, and employees who deliver on the values we share.
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