Member Services Coordinator

Cottingham & Butler(5 months ago)

HybridFull TimeJunior$54,185 - $72,813 (estimated)Health and Wellness

About this role

The Member Service Coordinator supports participants in Cottingham & Butler’s wellness programs and serves as a primary point of contact for member advocacy and benefits navigation. The role focuses on ensuring a positive participant experience and supporting the Health and Wellness division’s goals of engagement and cost reduction. This position is client-facing and helps maintain program quality and member satisfaction.

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Required Skills

Customer Service
Phone Support
Email Support
Chat Support
Form Processing
Participant Outreach
Advocacy
Process Improvement
Office Support
Organization

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About Cottingham & Butler

cottinghambutler.com

Cottingham Butler is a boutique professional services firm that provides senior-level advisory and hands-on support to organizations seeking strategic, operational, and project-based solutions. They focus on delivering tailored programs—combining experienced leadership, practical implementation, and clear metrics—to help mid-size companies and non‑profits solve complex challenges. The firm emphasizes close client relationships, pragmatic recommendations, and measurable outcomes.

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