Member Services Coordinator

Cottingham & Butler(4 months ago)

HybridFull TimeJunior$55,200 - $74,128 (estimated)Health and Wellness

About this role

The Member Service Coordinator supports participants enrolled in employer wellness programs and serves as a front-line advocate to help members navigate benefits and access services. The role is part of Cottingham & Butler’s Health and Wellness division, focused on improving engagement and reducing medical costs through screenings, education, and behavior-change programs. The position is based in Davenport, IA with hybrid work and remote applicants accepted, and follows a standard Monday–Friday, 8am–5pm schedule.

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Required Skills

Customer Service
Phone Support
Email Support
Chat Support
Form Processing
Participant Outreach
Document Handling
Advocacy Support
Feedback Presentation
Organization

+2 more

About Cottingham & Butler

cottinghambutler.com

Cottingham Butler is a boutique professional services firm that provides senior-level advisory and hands-on support to organizations seeking strategic, operational, and project-based solutions. They focus on delivering tailored programs—combining experienced leadership, practical implementation, and clear metrics—to help mid-size companies and non‑profits solve complex challenges. The firm emphasizes close client relationships, pragmatic recommendations, and measurable outcomes.