Member Services Representative

The Member Services Representative serves as the primary point of contact for American Motorcyclist Association members, handling membership joins, renewals, and inquiries while promoting the value of membership. This in-office role at the Pickerington, OH headquarters involves managing inbound and outbound calls, resolving discrepancies, and providing administrative support for membership processing. The position requires strong customer service, communication, and problem-solving skills to maintain member satisfaction and achieve campaign goals.