Member Support Representative
Foodsmart(11 days ago)
About this role
A Member Support Representative at Foodsmart provides live assistance to members using the company’s telenutrition and foodcare platform, helping them understand services, eligibility, and benefits. The role supports a remote-first, mission-driven company focused on making nutritious food accessible through personalized digital tools and partnerships with retailers and payers. The position serves a diverse membership across employer, Medicaid, Medicare, and commercial plans.
Required Skills
- Live Support
- Communication
- Multitasking
- Troubleshooting
- Documentation
- Empathy
- Scheduling
- Eligibility Verification
- Data Entry
- Problem Solving
+2 more
About Foodsmart
foodsmart.comFoodsmart is a personalized telehealth nutrition platform that connects people with the largest national network of registered dietitians. Through its digital service it delivers one-on-one, remote nutrition guidance so members can improve health from the comfort of their own homes. To date Foodsmart says it has helped over 2.2 million members with tailored nutrition support.
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