Premera Blue Cross

Microsoft Customer Service Representative

Premera Blue Cross(1 day ago)

RemoteFull TimeJunior$38,500 - $57,800Customer Service
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About this role

Premera is seeking Customer Service Representatives to provide inbound and outbound support in a remote work setting, focusing on resolving customer issues related to healthcare and insurance. The role involves engaging with members, providers, and vendors while maintaining a high standard for service quality and confidentiality.

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Required Skills

  • Customer Service
  • Communication
  • Research
  • Documentation
  • HIPAA
  • Microsoft Office
  • Conflict Resolution
  • Empathy
  • Data Entry
  • Telephone Support

Qualifications

  • High School Diploma or GED

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