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© All Rights Reserved. ApplyBlast.com
Wipro
The MIM Lead L1 acts as the single point of contact for customers during major incidents, coordinating resolution efforts with subject matter experts and stakeholders to ensure service restoration within agreed SLAs. This role involves conducting thorough post-incident analysis, preparing Major Incident Reports, and driving preventive actions to minimize future service impacts. The position requires strong leadership and communication skills to manage virtual teams and facilitate knowledge-sharing sessions.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
27% below the average for this role