Mission Success - Commercial

Obviant(2 months ago)

HybridFull TimeSenior$130,000 - $190,000Customer Ops

About this role

The Commercial Mission Success Lead at Obviant is responsible for ensuring the success of commercial customers by managing their onboarding, adoption, and scaling of the company's platform designed for defense acquisition. This hands-on role integrates customer success, product development, and account management, focusing on optimizing workflows, translating user needs into product improvements, and driving measurable outcomes. The position involves closely collaborating with various stakeholders to enhance customer engagement and expand usage, ultimately positioning Obviant as a critical tool in navigating the defense market.

View Original Listing

Required Skills

Customer Success
Account Management
Onboarding
Workflow Design
Data Insights
Performance Monitoring
Feedback Capture
Feature Testing
Playbook Development
Communication Skills

+7 more

About Obviant

www.obviant.com

Obviant is a dynamic platform dedicated to enhancing decision-making within the defense acquisition sector. By synthesizing complex data from defense budgets and a multitude of sources, it empowers policymakers and program managers with actionable insights for effective decision-making. Its mission is to deliver capabilities swiftly, equipping all stakeholders with the tools needed to enhance military effectiveness and operational success. With a focus on providing tailored intelligence and analytics, Obviant is at the forefront of transforming data into a strategic advantage in defense.