Monitoring and Support Engineer

Keywords Studios(4 months ago)

HybridFull TimeMedior$77,279 - $103,693 (estimated)IT Infrastructure

About this role

A Monitoring and Support Engineer at Keywords supports the IT Infrastructure team by ensuring reliable operation of company infrastructure through continuous monitoring and first-line response in a global follow-the-sun model. The role focuses on maintaining service availability, coordinating escalations, and contributing to operational improvements and documentation to streamline support.

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Required Skills

Monitoring Systems
Incident Management
Troubleshooting
Network Administration
Windows Networking
Active Directory
Exchange
Linux Administration
ChromeOS
Cloud Platforms

+2 more

Qualifications

Bachelor's Degree
CCNA
CompTIA Network+

About Keywords Studios

keywordsstudios.com

Keywords Studios is a leading technical and creative solutions provider for the global video game industry. The company specializes in delivering a wide range of services including game development, localization, art creation, and player support, catering to projects of all sizes and complexities. With a commitment to high-quality solutions and a robust global presence, Keywords Studios partners with game developers to enhance their projects and ensure successful launches. Their comprehensive offerings are designed to meet the diverse needs of the gaming community across various platforms and markets.