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Monterrey -12609 -Specialist: Quality Training N at TP - ApplyBlast

Monterrey -12609 -Specialist: Quality Training N

1 year ago

3.4 on Glassdoor

Monterrey, Nuevo León, Mexico

Onsite

Full Time

Medior

0 applicants

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About this role

The Specialist in Quality and Training is responsible for coaching, conducting training, and supporting continuous improvement efforts within a call center environment. They collaborate with stakeholders, analyze data, and implement change management strategies to enhance agent and program performance.

Skills

About TP

tp.com

Headquarters

Paris, Île-De-France, France

Company Size

10001+ employees

Founded

1978

View Profile

TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver customer experience and business operations solutions for the world's leading brands. With nearly five decades of experience, TP serves clients across five continents, offering services spanning AI solutions, end-to-end CX, consulting, and specialized services. The company operates in approximately 100 countries and supports over 400 languages and dialects.