MS Senior Operations Manager
NTT DATA,(1 month ago)
About this role
The Senior Manager, Managed Services Operations at NTT DATA is a senior leadership role accountable for end-to-end delivery of contracted managed services across a region or services function. The role ensures client satisfaction and business continuity by overseeing service operations, planning and supporting managed services delivery, and driving service improvement initiatives. It partners with technical and client teams to align delivery with business objectives and transformation goals.
Required Skills
- Organizational Management
- Team Management
- Communication
- Budget Management
- Time Management
- Client Engagement
- Service Improvement
- Incident Management
- Resource Planning
- Change Management
+1 more
Qualifications
- Bachelor's Degree in Information Technology
- ITIL Certification
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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