Senior Manager, Managed Services
66degrees(1 month ago)
About this role
The Senior Manager, Managed Services Operations leads a regional managed services organization to ensure top-tier service delivery and client satisfaction. The role is accountable for keeping clients' IT systems operational and fulfilling contracted Managed Services outcomes while contributing to strategic planning and organizational objectives. The position partners with technical teams and stakeholders to enable scalable, outcome-focused service operations.
Required Skills
- Team Management
- Communication
- Budget Management
- Time Management
- Prioritization
- Delegation
- Client Centricity
- Continuous Improvement
- Automation
- Incident Management
+7 more
Qualifications
- Bachelor's Degree in Information Technology or Computing
- ITIL Certification
About 66degrees
66degrees.com66degrees is an enterprise AI transformation firm and Google Cloud partner that helps organizations turn data into intelligent, production-grade solutions. They offer end-to-end services—enterprise AI strategy, AI-powered delivery, adoption and value realization, AI/ML and agent development, decision intelligence, cloud migration/modernization, security, and managed services—to modernize systems and automate core business processes. With a focus on measurable business value and workforce empowerment through agentic AI, LLMOps/MLOps, and scalable cloud architectures, 66degrees was named 2025 Google Cloud Partner of the Year and holds 500+ Google Cloud certifications. They serve clients worldwide across industries to accelerate AI adoption and operational impact.
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