Network Event Management Quality Assurance Analyst
02 CACI, INC.-FEDERAL(1 month ago)
About this role
This role involves developing and ensuring high standards of quality in IT event management processes in line with ITIL best practices. The analyst will monitor, audit, and improve network event systems to prevent disruptions and enhance system performance, supporting mission-critical IT infrastructure.
Required Skills
- ITIL
- Networking
- Network Monitoring
- Data Analysis
- Incident Management
- Power BI
- Tableau
- Riverbed
- SolarWinds
- ServiceNow
Qualifications
- BS in Computer Science
- 5+ years of work experience
- TS/SCI with Polygraph
- ITIL certification
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