New Business Customer Contact Representative I

Fidelity & Guaranty Life Insurance Company(3 months ago)

HybridFull TimeJunior$58,229 - $77,880 (estimated)Customer Service

About this role

This entry-level contact center role handles a high volume of inbound calls related to Life and Annuity new business, providing accurate information to callers and supporting Financial Advisors, policyholders, and internal partners. The position has no supervisory responsibilities and operates within F&G’s flexible work environment. The role emphasizes adherence to privacy regulations and contribution to team deliverables while developing job-related skills and digital awareness.

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Required Skills

Inbound Calls
Call Documentation
Privacy Regulations
Customer Service
Sales Support
Administrative Tasks
Communication
Teamwork
Digital Awareness
Risk Awareness

+2 more

Qualifications

High School Diploma

About Fidelity & Guaranty Life Insurance Company

fglife.com

F&G (FGLife) is an insurance company focused on life insurance and annuity products designed to help individuals and institutions plan and protect their financial futures. It offers retirement and income solutions including fixed indexed annuities (FIAs), multi‑year guaranteed annuities (MYGAs), registered indexed‑linked annuities (RILAs), institutional/group annuities and funding agreements, plus individual life insurance. F&G serves financial and insurance professionals, policyholders and plan sponsors through dedicated platforms and emphasizes collaboration, authenticity, a dynamic culture and empowerment. Their brand promise—“Turn Your Aspirations into Reality”—reflects a focus on building reliable income, protection and legacy solutions.