OMF Client Relations Consultant (Bloemfontein Heidedal )
Old Mutual Limited(1 month ago)
About this role
A Customer Service Representative at Old Mutual serves as a primary point of contact for clients, ensuring positive interactions and accurate handling of enquiries. The role requires familiarity with the company's products and services and maintaining customer records in the CRM. It supports customer retention and guides customers to the appropriate service channels.
Required Skills
- Consultative Selling
- Complaint Management
- Feedback Management
- Customer Focused
- CRM Software
- Customer Service
- Service Operations
- Customer Insight
- Data Management
- Digital Engagement
+5 more
Qualifications
- NQF Level 3
- NQF Level 2 - Below School Leaving
About Old Mutual Limited
oldmutual.comOld Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers.
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