Onboarding Agent with English (fintech)
SumUp(8 months ago)
About this role
SumUp is hiring an Onboarding Agent to support the verification of small and medium European businesses and help maintain compliance with applicable AML regulations. The role focuses on facilitating merchant onboarding and ensuring adherence to company compliance standards while representing SumUp in a customer-facing capacity. Communication is conducted exclusively via non-voice channels during daytime flexible hours and the position is on-site.
Required Skills
- Verification
- AML Compliance
- Email Support
- Chat Support
- Document Review
- Query Resolution
- Policy Adherence
- Process Improvement
- Teamwork
- Time Management
+4 more
About SumUp
sumup.comSumUp is a global financial‑technology company that provides simple, affordable payment solutions for small businesses, including card readers, point‑of‑sale systems and online payment tools. Millions of merchants use SumUp’s hardware, mobile app and web platform to accept in‑person and remote payments, track sales and manage day‑to‑day operations. The company emphasizes ease of use, transparent pricing and broad international availability, backed by customer support and integrations to help merchants grow.