Onboarding Lead
Third-Party Job Posts(26 days ago)
About this role
A leadership role on Cloudbeds' Customer Onboarding Team responsible for shaping a high-performing, collaborative team that supports customers through successful adoption of the platform. The position is remote (Philippines) and aligns with Cloudbeds’ mission to transform hospitality using AI-driven solutions. The role emphasizes team development, customer value realization, and cross-functional alignment to support retention and growth.
Required Skills
- Customer Retention
- Data Analysis
- Escalation Management
- Upselling
- Customer Experience
- Team Coaching
- Performance Management
- Career Development
- Stakeholder Management
- KPI Tracking
+10 more
Qualifications
- Project Management Certification
About Third-Party Job Posts
proalt.comProfessional Alternatives is an award‑winning staffing and recruiting firm (est. 1998) that leverages technology and industry experience to deliver top talent to employers. They offer recruiting, executive search, and contingent staffing solutions and maintain a job portal for candidates. Trusted by leading companies across the United States, the firm emphasizes a consultative, technology‑enabled approach and market intelligence to fill roles efficiently. With 25+ years of experience, Professional Alternatives positions itself as a national partner for talent acquisition and career placement.
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