Regional Director of Customer Success - Thailand

Betting Hero(5 days ago)

RemoteFull TimeSenior$126,677 - $170,827 (estimated)Customer Success

About this role

Cloudbeds is seeking a Customer Success leader to oversee and grow the Thai customer portfolio, driving retention, onboarding success, and service quality. The role leads regional teams across support, implementation, and account management while partnering with global teams to represent Thai customers and localize Cloudbeds’ standards. This is a remote role within a global hospitality software company focused on AI-enabled solutions for hoteliers.

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Required Skills

Leadership
Customer Success
Account Management
Onboarding
Support
Retention
Crisis Management
Cross-Functional Collaboration
Stakeholder Management
Hospitality Technology

+2 more

Qualifications

Bachelor's Degree (Hospitality, Business, or Technology)

About Betting Hero

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