Onboarding Specialist with German

Lodgify(2 days ago)

RemoteFull TimeJunior$57,954 - $77,629 (estimated)Customer Success

About this role

Lodgify is seeking a Product Onboarding Specialist with German language skills to support new customers through account setup, training, and follow-up for upselling opportunities. The role involves guiding clients, understanding their objectives, and collaborating with various teams to maximize customer success in a remote setting.

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Required Skills

Customer Onboarding
Account Management
English
German
SaaS
Communication
Troubleshooting
Retention
Upselling

About Lodgify

lodgify.com

Lodgify is a vacation rental software platform that helps property owners and managers build direct-booking websites and manage reservations. It provides a customizable website builder with an integrated booking engine, a channel manager to sync listings and availability across Airbnb/Booking.com/VRBO, and a centralized reservation system with payment processing. Lodgify also offers tools for automated messaging, pricing and availability management, reporting, and integrations with property-management services and third‑party apps. The product targets individual hosts and small-to-mid sized property managers looking to increase direct bookings and streamline operations.

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