Onsite Warehouse Support Specialist
ShipBob, Inc.(1 month ago)
About this role
The Onsite Merchant Support Specialist is the sole ShipBob representative at a partner fulfillment center responsible for ensuring inventory accuracy and a great merchant experience. The role supports scalable operations and product safety while partnering with onsite leadership and reporting to the Manager, SFN Quality. This position requires ownership, clear communication with stakeholders, and adherence to compliance and food safety standards.
Required Skills
- Cycle Counting
- Inventory Control
- Discrepancy Investigation
- Physical Audits
- Ticketing System
- WMS Proficiency
- RF Scanner
- Root Cause
- Reporting
- Communication
+5 more
About ShipBob, Inc.
shipbob.comShipBob is a technology-driven third-party logistics (3PL) provider that offers warehousing, inventory management, and order fulfillment for e-commerce and omnichannel brands. It runs a distributed network of fulfillment centers across the U.S. and internationally and pairs physical logistics with cloud-based software for inventory tracking, order routing, shipping optimization, returns, and value‑added services like kitting and custom packaging. ShipBob integrates with major ecommerce platforms and marketplaces and exposes APIs and analytics so merchants get real-time visibility and control. Merchants use ShipBob to shorten delivery times, lower fulfillment costs, and scale logistics without building their own operations.
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