Operations Associate Principal
Via(21 days ago)
About this role
Via is hiring an Operations Associate Principal to enable and improve its internal Support Operations teams as the company scales shared mobility and TransitTech services. The role partners cross-functionally with product, engineering, and service operations to turn complex operational needs into scalable solutions and better service outcomes. It focuses on helping teams work smarter and maintain high standards as Via expands into new markets.
Required Skills
- Operations Management
- Process Improvement
- Data Analysis
- Excel
- Tableau
- Looker
- SQL
- SOP Development
- Training Development
- Cross-Functional Collaboration
+7 more
About Via
ridewithvia.comVia builds an end-to-end mobility platform that transforms public transportation into efficient digital networks, powering on‑demand shared transit, microtransit, paratransit, first/last‑mile connections and route optimization. Its offering includes real‑time routing and matching algorithms, operations and fleet management, rider and driver apps, payments, and analytics for cities, transit agencies, and private operators. Via’s technology helps partners lower costs, expand coverage and equity, reduce emissions, and integrate flexible services with existing transit systems across global deployments.
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