Operations Associate
Markato(1 year ago)
About this role
This Hong Kong–based role at Markato focuses on supporting end-to-end marketplace operations across orders, logistics, and warehousing for a fast-growing B2B wholesale platform in APAC. The position helps ensure efficient delivery and high service levels for both buyers and sellers while maintaining accurate operational data. It also contributes to improving customer experience and internal processes through feedback analysis and close collaboration with sales, marketing, and product teams. As part of an early-stage team, the role offers the opportunity to work in a fast-paced startup environment and influence how the business scales from 0 to 1.
Required Skills
- Order Operations
- Logistics Management
- Shipment Scheduling
- Shipment Monitoring
- Warehousing Operations
- Fulfillment Management
- Vendor Coordination
- Customer Experience
- Issue Resolution
- Feedback Analysis
+13 more
About Markato
markato.comMarkato is a curated wholesale marketplace that connects unique global brands with trusted retailers across Asia. It helps emerging and established brands reach regional retail buyers through a vetted, curated selection and targeted buyer matching. The platform streamlines B2B sourcing and ordering—simplifying cross‑border wholesale with support for fulfillment and localized retail needs. Retailers use Markato to discover distinctive, quality products; brands use it to scale distribution within Asia’s retail network.