Operations Director
Clipboard Health(2 months ago)
About this role
The Operations Director at Clipboard is responsible for leading operational strategy within Customer Operations to enhance efficiency and service quality. This role entails overseeing daily support operations, managing support systems, and fostering high-performing teams, while collaborating with Product, Engineering, Sales, and Finance to align processes with customer insights. The ideal candidate will have extensive experience in operations leadership, a strong analytical approach to decision-making, and the ability to drive continuous improvement in a fast-paced marketplace environment.
Required Skills
- Operations Strategy
- Execution
- Support Operations
- Team Development
- Performance Management
- Support Systems
- Process Improvement
- Forecasting
- Resource Planning
- Incident Management
+8 more
About Clipboard Health
www.clipboardhealth.comClipboard Health is a platform that connects healthcare facilities with qualified professionals to fill shifts quickly and efficiently. By offering flexible staffing solutions, it enables healthcare workers to choose shifts that fit their lifestyles while ensuring facilities have access to dependable staff. The service is designed to alleviate the stress of unfilled shifts and provides immediate payment for professionals after they complete their shifts, enhancing user satisfaction. Additionally, Clipboard Health is Joint Commission certified, ensuring compliance with industry standards for quality and safety.
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