ShyftOff
The Operations Manager at ShyftOff will own end‑to‑end delivery for assigned contact‑center campaigns, ensuring staffing, utilization, SLA compliance, and margin targets are met. They will partner with WFM, product, and client teams to align forecasting, training, quality assurance, and data‑driven deployment, while maintaining strong client communication and operational health.
The only platform that automatically manages and executes a scalable, human workforce around your AI + W2s. Making contact center ops insanely easy.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ShyftOff.
ShyftOff didn’t post a salary, so this is our estimate from similar listings.
27% above the average for this role